The more I read, the more I am convinced that a Process Consultant is an IT Manager with the sense to implement IT Solutions for a non-IT process. We may look at legal processes or manufacturing processes, but the point is that the final solution that a process consultant gives, is an IT Solution.
Systems, Speed, Simplicity and Spirit constitute the 4-S philosophy. I read about it in an article on the CIO of ABB India.
Process Consultants:
- Have to make information services a key performance enabler and management facilitator
- Have to deliver value-additions to business processes
- Have to visualise IT solutions to improve business processes
- Have to suggest new technologies
- Have to train users on Quality, processes, information security, etc.
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