Monday, May 05, 2008

Who is a Process Consultant?

The more I read, the more I am convinced that a Process Consultant is an IT Manager with the sense to implement IT Solutions for a non-IT process. We may look at legal processes or manufacturing processes, but the point is that the final solution that a process consultant gives, is an IT Solution.

Systems, Speed, Simplicity and Spirit constitute the 4-S philosophy. I read about it in an article on the CIO of ABB India.

Process Consultants:

  1. Have to make information services a key performance enabler and management facilitator
  2. Have to deliver value-additions to business processes
  3. Have to visualise IT solutions to improve business processes
  4. Have to suggest new technologies
  5. Have to train users on Quality, processes, information security, etc.

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